DRACO

You must manage the return before the established deadline: Online shopping:

you have 30 days from the shipping date of your order.

Shop at a physical store: you have 30 days from the date of purchase.

Items must be in their original condition and include all labels.

You have to make the return in the same market/region where you made the purchase.

Deadline: 3-7 working days Cost:

FREE During your order, we will tell you the available stores and the estimated delivery date.

You have 15 days to collect the order in store.

You just need to present the QR code on your electronic receipt. If someone else goes instead, they must show an ID card.

Use our store finder to find your nearest Hephaestus store.